We serve thousands of customers from hundreds of industries and dozens of countries. We work hard to make our product as good as possible, but also to provide top-notch customer service. If you’ve been in contact with us, you know what we are talking about.
“We implemented AddSearch on our site when our existing Google site search was discontinued. We were looking for a solution that could provide the same or better search results, was multilingual and could be integrated with the look and feel of our site.
From the beginning of the implementation, it was a pleasure working with AddSearch. Following a meeting with their team, our search page was up in no time. During the QA process, we found a number of inconsistencies in our own website as AddSearch was instrumental in finding redundant and recursive page links.
Their post-implementation support is great. They are quick to respond to our requests and offer quick and lasting solutions. I might add that very little post-implementation support is needed with AddSearch
The user experience of our website has improved greatly since we implemented AddSearch. It is my pleasure to recommend them for any website needing a search feature.”
-Lionel Vary, Barracuda Networks
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Harper Adams University made massive changes to their website and needed a new search solution as an alternative to the Google site-search they had before.
HAU compared several similar services, but decided that AddSearch was the easiest one to implement. “We wanted an easy to implement, advert free solution, and needed it quickly”, says Tom. Search function is the most frequently used function on HAU’s website, as people rely on it to find information on the website quickly. “Most of our users were accustomed to the search function on our old website”, Tom says. So the search function was extremely important for the university and they needed to ensure that it worked perfectly, after the website was relaunched. The AddSearch service was easy and quick to implement, and Tom received fast replies from the customer support. “AddSearch support has been amazing – quick to respond, and very helpful answers to my questions!”. Tom has been more than satisfied with the solution for HAU’s website. “Yes, I would recommend this product to others!” AddSearch met all the requirements and the university has been happily using the service since.
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