Fast, Secure Internal Search Built for Banks Financial Services and Insurance (BFSI)

Accelerate decision-making with a fast, accurate, and compliant search experience. Help customers, employees, and partners get the answers they need—fast.

BFSI WEBSITES

Built for the High-Stakes World of Financial Services

Make application forms, loan policies, and customer support more accessible across every platform.

Retail and Commercial Banking

Make it easy for customers to find financial products, branch locations, and support resources.

Investment and Wealth Management

Enable seamless access to reports, policies, and portfolio insights.

Fintech and Payment Platforms

Deliver a smooth user experience with instant, AI-driven search.

Insurance Providers

Simplify policy comparisons, claims processing, and customer support.

Whatever part of the financial world you’re in, AddSearch makes your search experience seamless

Trust

Enterprise-Grade Compliance, Reliability, and Security

With encrypted data, regulatory body compliance, 99.999% uptime, and support for login-protected content, AddSearch keeps your sensitive data safe, accessible only to the right people, and always available when it matters most.

The outcome? Continual enhancements that effortlessly elevate high-demand results, bringing the most relevant information directly to your users. Embrace the power of machine learning with AddSearch and watch your search function go beyond.

Accuracy

Help Users Find
What They Need Instinctively

AddSearch combines typo-tolerance, stemming, and smart synonyms with a self-learning algorithm that adapts to real-time user behavior. Clients report 2x lower Average Click Position and up to 3x higher CTR—even on complex or vague queries.

Customization

Tailor Search to Your Business,
Not the Other Way Around

With support for 20+ languages, federated cross-platform search, and customizable result ranking, AddSearch adapts to your content and your audience. Show results from multiple sources—like portals, PDFs, and support desks—all in one unified experience.

Analytics

Turn Search Behavior Into
Business Insight

Track high-volume queries, zero-result searches, and user intent trends to improve content, close knowledge gaps, and personalize your site experience. Use real-time search insights to shape your content strategy, improve internal tools, and reduce customer service load.

Growth

Use Search as a
Revenue Driver

Search is more than navigation—it’s a growth lever. Spot what users can’t find, promote services in high-traffic areas, and surface key content faster. Customers using 3+ AddSearch features report 25% higher CTRs.

A robust search tool that won’t break your budget

After evaluating over a half a dozen search vendors, including: Clerk.io, Cludo, Elastic, Swifttype, HawkSearch, Algolia, AddSearch, SearchNode and Coveo, we decided to go with AddSearch. We chose AddSearch because they offered a comprehensive list of search features, specialize in federated search, provide options for personalization and support creation of UI. And they had the shortest implementation time for ease of integration.

– AddSearch User in Financial Services

Verified by G2

An excellent service with terrific results and top tier support

AddSearch is easy to set up and configure on your website. The API is well documented and easy to understand. The results pages are super fast to respond and can be configured to meet exact requirements of many search types. The speed and attentiveness of the support team is outstanding. They follow up on outstanding tickets, and really listen to feature requests and feedback.

– Paul P, Professional FX Trader

Verified by G2

The Biggest Website Search Challenges in BFSI—Solved

Many BFSI websites rely on outdated search that buries critical content behind vague or irrelevant results. AddSearch solves this with intelligent site search that lowers Average Click Position by up to 2x—helping users find what they need faster.

Customers Can’t Find New Information or PDFs

Customizable search indexing makes policies, compliance documents, and even PDFs easy to find.

Confusing Financial Jargon Makes Internal Search Frustrating

AI-powered search understands intent and delivers relevant results—even with typos, synonyms, or vague queries.

High Call Center Costs from Repetitive Customer Queries

Self-service search empowers customers to find answers independently, reducing support tickets and operational costs.

Security and Compliance Limit Search Capabilities

Encrypted search with role-based access control ensures sensitive data stays protected, meeting GDPR, CCPA, and industry regulations.

Lacks Understanding of Customer Needs and Behavior

Reveal user intent and spot trends with search analytics while delivering results in 20+ languages to boost engagement and accessibility.

Search is Inconsistent Across Websites, Apps, and Portals

Multi-platform integration delivers a federated search experience across all digital platforms.

“44% of BFSI organizations showed an increase of 21-30% in conversions with site search. ”

FAQs About Advanced Site Search for Financial Services

Use AddSearch’s powerful, secure, and AI-driven site search solution. It is designed to meet the needs of financial institutions, ensuring customers, employees, and partners can quickly access the right financial information while maintaining compliance and security.

Reduce Search Struggles in BFSI

Transform your financial website with intelligent search today! Try AddSearch free for 14 days!