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AddSearch is great for allowing us to manipulate results for internal site searches. We use this to promote our relevant and highest priority content and, in some cases, to encourage users to browse related content. The keyword section is also especially useful to see where users are struggling to find content and potential gaps in our offering. Also, the support team have been super helpful and responsive both through the online chat function and over email (thanks Wyatt in particular!)
Upside is the general public can quickly find search results on website information and linked documents. AddSearch's website provides useful tools and especially APIs to work against their search solutions. If there are issues, the customer service is fast to respond and work with developers, even the ones who make simple syntax mistakes!
It is easy to use but also has advanced features if you need them and multiple ways to configure it. Their customer experience is the best and gets back very fast if you need information or don't know how to do something.
In the ever-evolving world of digital business, data security, and privacy have become paramount concerns.
With AddSearch as your trusted partner, you can rest easy knowing that we have successfully attained SOC 2 certification—a prestigious validation of our dedication to providing top-tier search enterprise solutions that prioritize the protection of your valuable data.
We are using the AddSearch widget in our Knowledge Base site, so finding the correct information is essential for us! The AddSearch widget enabled our users to find any required information within our website, split by categories. It includes fuzzy search, which is important for us too. Their customer service is great, as they helped us to resolve our integration issues rather quickly and continue supporting us whenever we need them, for example when we need to re-crawl the data frequently.
Ease of installation. We had our first implementation installed in 15 minutes. Once installed, we were able to promote certain areas of our site over others, exclude areas, set up synonyms, and pin key results to certain keywords. When we needed technical support it was thorough and fast.
Page indexing & search result optimization work really well. Extensive customization options are useful when listing results in different use cases. Technicsl implementation is easy as well!
Our experience with AddSearch has been great so far. We're using the service to index an archive of PDF files so that we can make them publicly searchable. It's enabled us to increase access to a collection of files that are otherwise difficult to search. The API is great and allows us to easily build a custom front-end interface for our users.
It's an extremely robust search solution that can also be turn-key. That said, it also offers a full API interface and lots of control to be able to put the effort in to make the search experience very custom. Support is excellent: they are responsive and provide lots of avenues for help. They are also flexible - we were able to have our service customized for our needs by AddSearch Engineering which was a nice surprise given the scale AddSearch operates at.
For our website, the Essentials subscription gives us most everything we need at the moment. It is a great way to tailor general and specific keywords to certain pages
Ease of implementation, maintenance, and use
Discover seamless integration with AddSearch, requiring minimal technical knowledge for easy implementation and maintenance. Our intuitive design ensures effortless use, while our expert team provides expert guidance whenever needed.
Universal Compatibility: Superior Crawling for Every CMS Out of the Box
Experience seamless integration with AddSearch’s ‘Universal Compatibility.’ Our superior crawler adapts to every CMS out of the box, delivering an unrivaled search experience across all platforms—no compromises, just comprehensive search functionality.
Speedy Response, Expert Insight: Your Friendly Support Team
Experience unparalleled support with our team, where fast response times meet expert knowledge. Always friendly, we’re committed to helping you navigate any challenge, ensuring your journey with AddSearch is smooth and successful.