Your buyers, developers, and customers get a direct answer drawn only from your own content, with a cited source every time. AddSearch deploys in days, not a build project.
BUILT FOR EVERY TECHNICAL SURFACE
AddSearch runs one search and AI answer layer across all of it, so a developer, a customer, and a buyer each find what they came for.
DEVREL · DOCS
Developers judge your product by your docs. When search returns a stale guide instead of the current method, they stall or open a ticket. AddSearch returns the right answer, with the source, across your docs, API reference, and changelog.
SUPPORT · CX
Weak help center search sends resolvable questions to your agents. AddSearch moves that volume to self-service and keeps the index fresh automatically, so your deflection rate holds up over time.
GROWTH · WEB
Buyers qualify you online before they talk to sales. AddSearch helps them find features, specs, and integration details fast, so they book the demo instead of leaving for the next vendor.
PLATFORM · DATA
Your most valuable content sits behind login. AddSearch indexes it through authenticated crawling and its API, and answers respect what each user is allowed to see. This is flexibility and speed, not a workaround.
THE BUSINESS CASE
~7×
A self-service resolution costs about $1.84, versus about $13.50 for an agent-assisted ticket. Every question your search answers moves that contact to the cheaper channel.
17%
B2B buyers spend just 17% of the purchase journey with all suppliers combined, and only 5 to 6% with any single sales rep. Your website has to answer when no one is in the room.
62%
Around 62% of developers spend 30 minutes or more each day searching for answers. Search that returns the right doc, with the source, gives that time back.
Sources: Gartner customer service cost benchmarks; Gartner B2B Buying Journey; Stack Overflow Developer Survey, 2024. Figures are industry benchmarks shown for context. Replace with your own results once a pilot is measured.
THE ADDSEARCH EXPERIENCE PLATFORM
FAST · RELEVANT
Fast, relevant results across every surface, with typo tolerance, synonyms, and filters. Federated across websites, docs, help centers, portals, and PDFs.
GROUNDED · CITED
A direct answer to a plain-language question, drawn only from your content, with a cited source. If the answer is not in your content, AddSearch says so rather than guessing.
EXPLORE · REFINE
Follow-up questions that build on the last answer, so users move from a general query to a specific feature or version question without starting over.
QUERY INTELLIGENCE
Every query, every question, and every search that returns nothing useful. See where users get stuck, which features drive questions, and which documentation gaps to fix.
ROLE-BASED
Role-based access keeps gated and login-protected content secure, while still making everything findable for the right user.
WHY ADDSEARCH
Technology teams have options. Here is where AddSearch fits, framed honestly.
VS BUILDING ON ELASTIC OR OPENSEARCH
Building gives full control, but it needs relevance tuning, infrastructure, and an on-call rota. AddSearch ships the same outcome in days, with no search team to staff. You can still export your data.
VS SINGLE-PURPOSE DOCS BOTS
A docs bot answers on docs. Your users also search your help center, community, and marketing site. AddSearch is one search and answer layer across all of them, so you do not stitch point tools together.
VS BOLT-ON AI SEARCH
AI Answers and Conversations are built in, not a stack you assemble and maintain. One vendor, one index, one experience across every surface your users touch.
From feature pages to API references to security documentation, control exactly how AddSearch responds to your buyers and users. The terminology, the depth, the follow-up answers, so every interaction sounds like it came from your own technical team, not a generic AI.
AddSearch generates conversational answers from your own indexed content and shows the exact source page behind every response.
Your buyers get a direct answer and a way to verify it. Your team gets confidence that nothing is invented and nothing comes from outside your approved content.
AddSearch shows you every query your visitors run, every question they ask, and every search that returns nothing useful. You see where buyers get stuck, which features generate the most questions, and which documentation gaps send users to your support team.
That visibility turns your search bar into a live source of product and content intelligence. You learn what your market wants to know, you find the content you are missing, and you fix the gaps that quietly cost you demos and signups.
A prospect, a customer, and a developer searching your site are looking for different things. AddSearch tailors what each audience sees, so public visitors get marketing and product content, logged-in users get documentation and account-specific answers, and restricted material stays visible only to the people authorized to see it.
Role-based access control keeps gated content secure while still making everything findable for the right user.
Technology buyers hold their vendors to a high bar, and the search on your own website should meet the same standard. AddSearch is built to satisfy the security and privacy expectations your industry demands.
SOC 2 Type II Certified:
Independently audited controls for security, availability, and confidentiality.
GDPR and Privacy Compliant:
Your content and user data are handled in line with GDPR and modern privacy requirements.
Encrypted and Secure:
Data is encrypted in transit and at rest, and stays within your environment.
Role-Based Access Control:
Sensitive and login-protected content is only accessible to authorized users.
“A robust search tool that won’t break your budget“
“After evaluating over a half a dozen search vendors, including: Clerk.io, Cludo, Elastic, Swifttype, HawkSearch, Algolia, AddSearch, SearchNode and Coveo, we decided to go with AddSearch. We chose AddSearch because they offered a comprehensive list of search features, specialize in federated search, provide options for personalization and support creation of UI. And they had the shortest implementation time for ease of integration.”
– AddSearch User in Financial Services
“An excellent service with terrific results and top tier support“
“AddSearch is easy to set up and configure on your website. The API is well documented and easy to understand. The results pages are super fast to respond and can be configured to meet exact requirements of many search types. The speed and attentiveness of the support team is outstanding. They follow up on outstanding tickets, and really listen to feature requests and feedback.”
– Paul P, Professional FX Trader
Product pages, technical documentation, API references, release notes, help center, and security pages, across websites, portals, subdomains, and PDFs. It brings all of it into one index, so users get a single, consistent search experience regardless of where the content lives.
From product specifications to technical documentation, AddSearch helps your technology website deliver accurate, conversational search experiences that keep buyers and users moving toward a decision, and toward your product.
