Citizens expect the same instant, accurate answers from their government website that they get anywhere else online. AddSearch gives your public sector website the AI search experience residents already expect, drawing entirely from your own official content, nothing else.
AI SEARCH & CONVERSATIONAL CONTENT DISCOVERY FOR GOVERNMENT WEBSITES
The way people interact with government has shifted permanently. People now open a browser before they ever pick up the phone or walk through your front door.
They expect to find permit requirements, benefit eligibility, planning applications, bin collection schedules, and emergency notices online, quickly and on their own terms. AddSearch makes that possible.
“We were pretty amazed at how quickly it just got everything. And it was hard to stump it. We were throwing a lot of different things at it that were obscure, and it would find that content.”
Executive Director of Digital Services at Lone Star College
“AddSearch gave us the flexibility to build search exactly the way we wanted.”
– Colin Jones, Web and Applications Team Leader, Robert Gordon University
“I finally deleted site search from my list of things to worry about. That’s what makes this product so awesome.”
– David Gladson, Director of Marketing, PLNU
“It was a smooth process overall, and the team was very helpful.”
– Alexis Tice, Web Content Strategist at Soka University of America
Government & public sector websites carry a level of responsibility that commercial sites don’t. A wrong answer about benefit eligibility, a missed planning deadline, or an inaccurate regulation reference has real consequences for real people. That’s why AddSearch operates exclusively on your indexed content.
Search on a government website can’t run on autopilot. Services change, policies update, emergencies happen. AddSearch gives your communications and digital team the tools to manage search without waiting on IT.
Government websites accumulate content over years and across departments. Policies change, services are restructured, and new needs emerge.
The AddSearch Analytics dashboard shows you exactly what residents are searching for, where searches return no results, and which questions AI Answers couldn’t resolve from your current content.
A resident searching your website already wants to do something. AddSearch makes sure they find exactly what they need: the right service page, the correct form, the eligibility criteria, the opening hours, and keeps them moving toward completing it.
AddSearch manages the entire implementation process, so your team reviews and approves, while we handle the rest.
Yes. AddSearch is built to index large, complex site structures — including multiple departments, subsites, subdomains, PDFs, statutory documents, and portal pages, and surface results from across all of them in a single unified search experience. There is no practical limit on content volume, and the index updates automatically as your content changes.
Government & public sector websites carry a responsibility that commercial sites don’t. AddSearch makes sure every person who searches your site gets an accurate, sourced answer, drawn entirely from your official content, available 24 hours a day, without putting more pressure on your team.
